This is the actual machine pictured in Kansas City.
It has its own cubicle The Laminator does, right outside the Site Leader Dale’s office. Really it does. It is the only thing on this desk right near the front door. And it deservedly has this space all to itself because of all the good work it does.
The Laminator’s work was plastered everywhere in the KC facility I visited. Laminated Certificates were hanging from the shelves, the monitors and the walls. For some folks, they even hung from the ceiling.
I sat with some employees for a bit that day. A few had evidently received many certificates from The Laminator and I was kind of surprised by the care in which these were displayed and hung in their cubicle spaces.
I commented to one person I was talking with who had a dozen or so in his cube and said “Wow look at all of those…” and with what I admit was more pride than I expected, he grinned and said “ Yeah, pretty cool eh?”
The other folks I sat with seemed similarly proud of them. Dale’s center had a pretty good vibe and I couldn’t help but think this emphasis on recognition had something to do with it.
Flying back home that night it got me thinking about that darn laminator and how we need more of those around these parts. But of course what I really walked away with is how important it is to recognize and be recognized.
Sure some of us, we tend brush the need off with comments mostly to ourselves like “Who cares” or “It’s no big deal” or “People know they are valuable” but if we are honest – recognition is a big deal. If we are honest, we do look twice at that email from the boss that says “good job” or “great point”. If we are honest, we do look at the comment from the blog reader or the person that liked your status update. If we are honest, we do smile a little inside when we get a little public recognition be it your name called out in a meeting or yes, on a certificate for all to see.
The Laminator knows this. The Laminator is as honest as they come. A little heat, a little plastic and Voila! – it’s a shot in the arm for someone. There are dozens of other ways to recognize people and I’m sure Dale and his team is using more than just The Laminator.
But here’s a thought – if you have an empty desk and a need for a bit more acknowledgement of good people and good work, fill that space with a laminator. It does a darn good job.
Till next time,
Grow The Business.